Can-Do-Ability: Answers and Solutions from my personal experiences of living with a disability

Westfield Penrith

4 Feb 2014I thought I'd share a little bit of news. Something that a friend did recently that caused me to smile proudly. A very good friend of mine, Vanessa, was out shopping and she noticed a load of trolley blocking the entrance of a lift at our local Westfield's.

My friend, Vanessa, took action by taking a photo of the area – the photo I have included with this blog.

Vanessa then sent the photo with an email to Westfield. In her email, Vanessa, wrote:

“I felt it necessary to forward you a photo taken this afternoon at the ground floor lift entrance opposite San Churro.”

Time passed and there was no reply for three months until a reply came that said:

“...we take these kind of complaints very seriously and appreciate your feedback.

I have shown it to the staff here who are responsible for this area of the centre so that they can remain vigilant. I am sure that that your next visit will find this area much more accessible.”

I plan to go and check out the place and see if they have made the lift accessible again!

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Previous Comments

Ben from Blue Mountains posted on 5 Feb 2014
I see things like this happening all the time, the Coles car park in Katoomba is a prime example, if you get there early in the morning then quite often the disabled parking spots are littered with trollies, one time I had to stop outside the parking spot to move the trollies to be able to park. I am disappointed that other disabled people had already been past the spot and done nothing to assist a fellow disabled driver. I always move the trollies if I see they are a potential obstacle to another disabled person. In saying that I find that 90% of the people using these spots are still able to walk but use the spots even if there is an adjacent car spot, merely because they have a permit. I would like to lobby for some wheelchair only spots as there are also pram only spots already in use.

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