City Rail Announcements leave Blind Travellers in the Dark

27 Aug 2012: City Rail Announcements leave Blind Travellers in the Dark

For two years, Graeme Innes has asked RailCorp to provide better announcements. After mediation failed, Graeme, who is blind, decided his only other option was suing the New South Wales rail operator.

His story continues here: http://www.smh.com.au/opinion/politics/clear-announcements-cannot-stay-in-railcorps-too-hard-basket-20130203-2dsg1.html


(I know that when my husband and I travel on trains, he is always complaining about the inaudible announcements – they cannot be understood and sometimes not even heard)

The Public Interest Advocacy Centre is hoping the case will set a precedent.

And it has.

This morning's news was about how Rail staff in NSW will now be sent to speech classes to make their announcements at stations and on trains easier to understand.

Good news for visually impaired train travellers!