Westfield Penrith

4 Feb 2014: I thought I'd share a little bit of news. Something that a friend did recently that caused me to smile proudly. A very good friend of mine, Vanessa, was out shopping and she noticed a load of trolley blocking the entrance of a lift at our local Westfield's.

My friend, Vanessa, took action by taking a photo of the area – the photo I have included with this blog.

Vanessa then sent the photo with an email to Westfield. In her email, Vanessa, wrote:

“I felt it necessary to forward you a photo taken this afternoon at the ground floor lift entrance opposite San Churro.”

Time passed and there was no reply for three months until a reply came that said:

“...we take these kind of complaints very seriously and appreciate your feedback.

I have shown it to the staff here who are responsible for this area of the centre so that they can remain vigilant. I am sure that that your next visit will find this area much more accessible.”

I plan to go and check out the place and see if they have made the lift accessible again!