Pauline Davids Train Commute Nightmare24 Feb 2014
Whilst using public transport I have learnt that I have to do my homework as to how the trains are working and if there is any track work happening.
I also know that I have to be very pro-active in asking them for ramps, reminding them to call the station I am going to as well as make eye contact and tell to the guard on the train where I’m getting off, when I am getting on the train. The guard on the train is responsible for making sure the ramp is there for me even getting it for me if the station has no staff.
When I use the lift I am very assertive that I am one of the first people getting in the lift as the lift is for ‘Wheelchair Access’. I also ask people, nicely but firmly, to move out of wheelchair accessible spots on the train as it is a spot allocated for me.
Reading the article in regards to Pauline David’s Train Commute Nightmare ( http://www.dailytelegraph.com.au/news/nsw/sydneys-rail-shame-how-one-wheelchairbound-commuter-spent-a-hellish-day-on-citys-train-network/story-fni0cx12-1226805387359 ) makes me sad as although there were issues, they could all be overcome with a bit of assertiveness, research and communication. No one is going to run around after Pauline to give her an easy commute.